The Secrets of Top Performing PAs Live!
1 Day interactive training programme based on the success of the DVD series
1 Day training programme for Personal Assistants based on the pioneering training DVDs produced by Susie Barron-Stubley. Delegates will have the opportunity to experience the training with Susie in person, interact and share experiences with fellow PAs and receive the 3 disc training DVDs to keep, refer back to and share with colleagues or even your boss.
This is an interactive and engaging 1 day training programme which has been specifically developed for Personal Assistants of all levels, and concentrates on developing success strategies to manage a multifaceted and involved workload. You will increase your confidence, communication and influencing skills to build effective and collaborative business relationships.
Course content:
Taking a business wide view of the role of the Executive PA
Understanding your role within the Management Team, developing your own individual areas of influence and participation. Identifying and strengthening key contacts, internally and externally. Creating your own personal “Map of Influence”.
Communication and Influence
How you manage, influence and develop your key relationships. Developing your negotiating skills to reach your business objectives. Presenting your ideas and communication with impact and confidence. Powerful influencing techniques; how you obtain the information you require.
Upward Management of your Executive
How you pro-actively develop the business relationship with your Executive. Key ways to develop critical communication and information flows. Practical strategies on how to develop the business relationship; adding value and expanding the boundaries of your role. Taking on greater responsibility to underpin the operations of your Executive.
System and Self Management
Managing complex and changing workloads, exploring the systems that underpin the effectiveness of your office. How to develop and build successful systems. Self management and motivation and how to fit it all into your working day. Effective prioritisation techniques in managing your time and workload.
Learning objectives:
By the end of the day you will be able to:
Clarify your key relationships and the critical elements of your role within the organisation.
Define the specific details of each of the elements and how you influence outcomes.
Focus on how to develop your role and business relationships at all levels of the organisation.
Integrate tools and strategies to develop yourself and your role.
Maintain confidence in implementing success strategies to your business priorities.
Delegates will watch the dramatisation of Andrew (a Director of a global manufacturing company) and Caroline (his PA) as they move from an ineffective boss/PA relationship into a dynamic, successful and productive business partnership, with group discussions led by Susie on how to successfully follow and implement the same structure that Andrew and Caroline use to move the business partnership forwards.
For 2012 dates, costs and on-line registration, please click here.
*The training runs from 8.30am for refreshments and registration and finishes at 5pm.
