This challenging one day training programme has been exclusively designed for senior level Executive PAs, EAs and Management Assistants who have limited time to be away from the office.

A highly practical course where delegates come away from the training energised, inspired and equipped with strategies and tools to accelerate their personal performance with immediate impact on their own, and their Executives performance and productivity.

Focus is on personal leadership, negotiation, decision-making and problem solving. All the ingredients to reach your full potential as a fully integrated strategic Business Assistant.



*  Prior to attending the course delegates are required to fill out a comprehensive on-line psychometric questionnaire to establish their individual interpersonal and thinking styles, behaviour patterns and emotional style.  A full development report is provided to each delegate.



Programme content:

Understanding Leadership Models and the importance of developing your own personal leadership style as an Executive PA.

You will develop your knowledge of current dominant Leadership Theories and create a strategy of how you can apply successful leadership characteristics to your own approach, enabling you to become a principle linchpin and respected figure of authority. You will be able to successfully integrate compelling Leadership qualities boosting your credibility, reputation and effectiveness with the key players within the organisation.

Constructively and positively manage complex and demanding personalities within the leadership team.

Develop an understanding of primary personality types and what drives people to behave, react, and respond in the way in which they do. Recognise your own personality type and how that impacts on your business success whilst working alongside opposing personality types. Adapt your own communication style to enable you to reach optimum productivity with differing personalities.

Decision-making and Effective Problem Solving

Develop your awareness of how the mind processes information and how we reach decisions and approach problems that need a positive outcome. Understand when to use differing methods and approaches to different types of thinking patterns.

Applying negotiation skills to arrive at win-win solutions.

Understand a clear process for arriving at win-win solutions with people at all levels of the organisation. Understand techniques and methods of how to put across a persuasive and compelling point of view. Develop your skills at defusing aggression and conflict and using powerful questioning techniques to determine essential information from other parties.



For 2012 dates, costs and on-line registration, please click here.

The Training starts at 8.30am for refreshments and registration and finishes at 5pm