The Secrets of Top Performing PAs

1 Day intensive training programme for Personal Assistants of all levels

This unique programme gives Personal Assistants a deep insight into the significance of their role within the management team and the organisation. We have designed this programme from our extensive experience of working 1-2-1 with some of the highest level EAs and PAs in the corporate world. We understand what Executive PAs have to manage on a day to day basis and this programme addresses those complexities.

You will have the opportunity to focus on the business partnership you have with your Executive, including key ways in which to develop critical communication and information flows. You will develop your management, communication and influencing skills, in addition to developing strong systems to underpin the needs of your Executive and Office, including self management and effective prioritisation techniques in managing your time and workload.

This programme has been thoroughly researched and structured to meet the complex development needs of senior level corporate EAs and PAs based on current patterns and trends of how this professional group are required to operate at Executive level.
This is a fast paced and intensive programme to ensure delegates receive maximum benefit from their time away from the office, with emphasis on delegates discovering their own strategies to fit the needs of their Executive and organisation. The programme is highly interactive and delegates will be expected to actively take part in exercises and group discussions.



Programme

Taking a business wide view of the role of the Executive PA


Your role within the Management Team, developing your own individual areas of influence and participation. Identifying and strengthening your key contacts internally and externally. Creating your own personal "Map of Influence". Putting your role into context.

Communication, Negotiation and Influence

How you manage, influence and develop your key relationships. Developing your negotiating skills to reach your business objectives. Presenting your ideas and communication with impact and confidence. Powerful influencing techniques; how to obtain the information you require. Using your intuition and trusting your professional judgment.

Upward Management of your Executive

How to pro-actively develop the business relationship with your Executive. Key ways to develop critical communication and information flows. Understanding and supporting your executive's business priorities. Practical strategies on how to develop the business relationship: adding value and expanding the boundaries of your role. Taking on greater responsibility to underpin the operations of your Executive.

System and Self Management

Managing complex and changing workloads, exploring the systems that underpin the effectiveness of your office. How to develop and build successful systems - paper and electronic. Self management and motivation and how to fit it all into your working day. Effective prioritisation techniques in managing your time and workload.

Support materials

Delegates will leave the training with comprehensive and practical course material including templates and exercises to continue your development following the end of the course.




                                            

      2010 dates and on-line registration form

Download The Secrets of Top Performing PAs Brochure